background

FAQ

In our FAQ you will find the answers to the most common questions about The Memory Wave.

Frequently Asked Questions

What is the quality of the print?

We created something that would last for years to come and hang proudly on the walls of customers without any fading.

How long does the delivery take?

The delivery time varies depending on what country you order from.

USA: 3-5 working days.
Europe: 5-10 working days.
Rest of the World: 6-14 working days.

Is the frame included?

No, sorry.

Can I return my poster?

Our posters are custom made, we unfortunately can’t accept returns or offer refunds unless your poster arrived damaged.

I've made a mistake in my order, can you change it?

We can make changes to your order within 6 hours after you place it. E-mail your changes to info@thememorywave.com or reply to the order confirmation.

I have more questions, how do I contact you?

E-mail us at info@thememorywave.com and we'll make sure to get back to you as soon as possible.